Testimonials

At Citadel Search, providing both our clients and candidates the best services is a top priority. These appraisals are testimonials to the quality of our services.

Testimonials are the evidence of our clients' satisfaction level.

Client Testimonials

Testimonials by Darren Hall

Darren Hall

Managing Director (Medical Devices)

Citadel Search had worked closely with me to draft a concise and clear specification for the role to be filled. They were tasked with finding a number of high calibre candidates and screening them prior to presenting a shortlist to meet my executive management team. Citadel Search completed these stages swiftly and within a short time, submitted 5 candidate CV's for review. The quality and experience of each candidate were excellent and each was accompanied with a comprehensive candidate profile. Prior to the interviews, I had originally wanted to short-list 2 candidates to present to my executive management interview panel. The calibre of all 5 was so impressive that I decided to take 4 through to the next stage. Following the final stage, we were able to choose an excellent candidate who matched both our technical and cultural requirements.

I was also impressed by the accuracy of candidates' profile reports, their capabilities and the rapport Citadel Search had with each candidate. This helped build trust quickly, increasing the pull factor for my organisation. We used Citadel Search effectively in helping us attract our chosen candidate and negotiate a set of terms that both parties were very happy with. In addition, I am very satisfied that your organisation has acted as an excellent ambassador for us. We are very happy to recommend and act as a referee for Citadel Search as a key asset in all recruitment activities.

Senior HR Business Partner

Medical & Bioscience MNC

Citadel was able to differentiate itself from the many search companies in the industry through their effective listening to the voice of the customer. Almost all of the candidates provided were of close fit and were shortlisted for interviews. I would recommend Citadel to any HR Business Partners who are looking forward to searching for niche positions.

Head of Human Resources

Global Insurance Organisation

We are proud to have worked with Citadel and its team of dedicated and professional search consultants. The team is committed and responds fast and effectively to our needs. They constantly exceed our expectations as they truly understand our business needs. I would recommend Citadel to any HR Business Partners who are looking to have an effective Search Partner whom you can trust.

HR Manager

Building Engineering Industry

It has been a fulfilling experience working with Citadel. They are extremely committed to the search process and aim for win-win for both the client and candidate. Over time, the industry knowledge built up proved very helpful in targeting the right talent for the organization.

Candidate Testimonials

Testimonials by Oscar Perez

Oscar Perez

Supply Chain Leader

I first met Cindy in 2009 shortly after relocating to Singapore and as a candidate of Citadel Search. Right from my first interactions with Cindy, I found her to be different from many headhunters I've dealt with, her approach, personable style and professionalism made the whole interview preparation all that much easier and effective. For me, it's easy to differentiate between an exceptional search consultant and all the rest. Its the one that makes you feel important irrespective whether you're a candidate in need or a client with hiring needs. Her approach in this area is rare and as a client, you know that Citadel is not just after the professional fees, but to really service your needs and as a candidate she's there for you, marketing you, selling your skills to clients and finding you that next opportunity.

Testimonials by Germaine C.

Germaine C.

Asia Media Marketer

Alvin was friendly, sincere and committed in fulfilling his client’s needs. He’s very detail orientated and helpful and it was a joy working with him!

Testimonials by Celso M. Virtucio

Celso M. Virtucio

NOC Engineer

Citadel Search was attentive to my concerns and they helped me to become more confident of my skills and constantly motivated me especially during the long interviews process. They made the entire hiring process a lot easier for me. Through their efforts, I eventually got hired. I would like to commend all of their efforts. They built me up so well to my employer based on my long experience, skills, & qualifications. Citadel Search, thank you so much for being so professional.

Testimonials by Derrick Lim

Derrick Lim

IT Consultant

Alvin contacted me for a Customer Experience role and was genuinely sincere in helping me prepare and secure for the role. He was fast in wanting to get to know me and profiled me up and with his guidance, I also managed to impress during my interview which eventually helped secure the job offer. I hope to be able to work again with Alvin in the near future for new opportunities. Highly recommended as well!

Christina L.

Compensation & Benefits Manager

Cindy is very different from other head-hunters, not only she is patient, willing to put in extra effort to help her clients but more importantly, it is the sincerity in her that is a thumb up!

Linda A.

Database and IT System Administrator

The consultant has been very helpful in getting me a job when I was urgently looking for a job at that moment. He actually found my profile and recommended me to a job which is close to what I was doing previously. In fact, he profiled me to the best of what he could and managed to persuade the management to convert the initial 6-months contract to a permanent position. He also provided me with resources that help me better understanding of the company that I am working with now, making the interview so much easier and smooth. He is the best recruiter that I have met so far - as he understands the past experiences that I have gained and matched me to the position that I am very familiar with. I would strongly recommend him, as he is not just as a recruiter but indeed a good friend who will still keep in touch with you throughout your career.

Testimonials by Justin Tan

Justin Tan

Digital Analytics Director

Throughout the hiring process, Citadel Search has been very professional in reviewing my experiences and profile with the hiring managers, and they were very thorough in preparing me for the interviews. Their constant communication and updates provided me the confidence when meeting with the hiring managers, and they were able to help me negotiate for a remuneration package that I'm satisfied with. I highly recommend Citadel Search for anyone who is looking for a reliable partner for professional placement.

Testimonials by Grace Loo, Head of Human Resources & Administration

Grace Loo

Head of Human Resources & Administration

Based on my interactions with Cindy, I believe we have built a trusted relationship. She made sure that I was comfortable and prepared for the role when I interviewed with the various stakeholders in the organisation. With Cindy as the Managing Director of Citadel Search, she is definitely a role model for her team in delivering client engagement and engaging candidates in a professional manner. I think that both candidates and clients will be able to attest to that.

I will definitely recommend Citadel Search. With Cindy on this job-seeking journey with me, it was definitely very reassuring as she has been very supportive.

Testimonials by Susie Lee

Susie Lim

EA to Senior Management

Citadel Search changed my impression of Recruiters. You cared about my interest and gave me personal attention which I had never experienced from other Recruiters. My consultant took the time to get to know me and to make sure my personal and professional goals could be met by the opportunity before presenting me as a candidate. My consultant went the extra mile throughout the entire process. Without his counsel, this opportunity would not be mine today. He made my experience a truly pleasant one.

Clara Tan

Customer Experience Associate

I am grateful to Alvin for his help as a professional, diplomatic, capable, friendly, and helpful intermediary role between the company and me. He has given me good guidance and well-thought-out preparation along the way to help me during the rounds of interviews. This help is greatly appreciated and it is rare to find a dedicated and committed recruitment consultant like Alvin. It was great working with you, Alvin! I wish you the best in everything you do.

Aileen S.

Service Admin Officer

I've had have job applications with many job agents but Citadel Search is very different from the others. They went through pre-interview sessions for me to prepare myself thoroughly, and I've told all my friends you are very professional. I thought our communication would end once I started the role, but you have been following up regularly, especially when you know I had difficulties settling in. I'm glad that I have learnt the job processes and I'm now heading towards my 3rd month in the role and hopefully many more years in this company. I would like to take this opportunity to thank you for the care, concern and encouragement for the past 2 months. And most of all, your trust in me that you didn't throw away my application form due to my age. Thank you very much for getting me this job.

Felina X.

Marketing Executive

My experience with Citadel Search was exceptional. The consultant was friendly at first sight. From initial contact until she successfully placed me into a Marketing Role, she consistently supported me in my applications. She went above and beyond to ensure I was prepared for interviews and provided an approachable but professional service. She provided insights and techniques of how I should describe individual job experience with straight to the point statements -this is useful and applicable for any job interview. It will be a pleasure to recommend them to anyone looking to start a career.