Employee Outsourcing Service

What is Employee Outsourcing (EOS)?

In current times, many functions can now be outsourced to professionals who can manage and streamline an organisation’s processes. One unique outsourcing service is Employee Outsourcing, where a client organisation engages a firm to be an Employer of Record (EoR) to hire employees and manage them and their payroll on the client’s behalf.

What is an Employer of Record (EoR)?

The Employer of Record is a third-party local organisation that acts as an intermediary between the client organisation and the employee. While the client organisation determines the employees’ compensation, role and job responsibilities on a daily basis, the EoR searches for these unique talents and then manages the HR aspects as their employer.

Employees can be outsourced to help you save time and cost.
These are the Human Resource functions we included in our service.

What is the full spectrum of functions we provide as an Employer of Record?

• Act as the Employer of Your Employees
• Craft & Manage Employee Contracts
• Perform Onboarding & Offboarding
• Payroll Processing & Payment
• Collating and Processing Time Sheets
• Manage Benefits & Claims
• Leave Claims
• Medical Claims
• Maternity & Child Care Claims
• NS Men Make-up Pay Claims etc.
• Conduct and Submit Annual Tax Filing for Employees

What are the benefits of Employee Outsourcing?

Time Efficient

Delegate end-to-end HR and administrative matters to the EoR, your HR team can then channel their focus on your core business functions instead.


Citadel Search can eliminate your concerns about falling behind the latest Statutory Compliance Requirements changes and having to consistently update yourself on the latest regulations with an EoR overseeing these for you.

Risk Mitigation

We are equipped with state-of-the-art payroll systems to manage your employees, better security and systems to house your employee data, and eradicate risk of delayed payments and error.

Cost Savings

EOS displaces the need for variable piecemeal costs for recruitment and payroll with a single pre-determined cost.

Look at the benefits of Employee Outsourcing Services and understand how you can leverage on it.

5 Ways We Stand Out

#1 Service Functions: Citadel Search provides the end-to-end service, helping you take care of everything - from recruiting to offboarding.

#2 Fees: We provide our service at competitive prices.

#3 Timing Cycle: We can customise our service and cater to your submission of invoice and tax payments schedules.

#4 Requirements: We only require timesheets and claim sheets from you on a monthly basis to process the monthly payroll payments and annual tax payments.

#5 Reputation: As an experienced EOR, we have managed employees for multiple organisations for the past 8 years.

Contact us via +65 6222 2687 or recruit@citadelsearch.com.sg to find out more.

How is Employee Outsourcing different from the following HR Services?

• Payroll Outsourcing Service
Organisation delegates their Payroll functions to a third-party organisation WITHOUT registering their employees under the third-party organisation. On the other hand, Employee Outsourcing agencies manage the employees’ HR matters entirely as the employees are registered under them.

• Professional Employment Organisation (PEO) Service
PEOs manage the payroll and employee benefits functions for the organisation AND are joint employers to the organisation’s employees. PEOs do not find employees for your company unlike Employee Outsourcing agencies.

• Staffing Service
Staffing companies will engage the client organisation until the job vacancy is filled and do not take up the risks and duties to provide employment benefits and payroll. In contrast, Employee Outsourcing agencies handle the full HR spectrum from finding the talent and engages in the full-employment life cycle of the employee.

Service Offerings

Manage your HR Processes more effectively with Citadel Search.

With over 15 years of experience, Citadel Search is equipped to deliver the solutions to streamline your HR processes.